Privacy Policy
Last Updated: August 17, 2026
We respect your privacy and are committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us for crane, towing or vehicle recovery services.
1. Information We Collect
When you contact us through our website, phone, WhatsApp or other communication channels, we may collect information such as:
Your name
Phone number
Vehicle details
Vehicle location
Service requirement
Information you voluntarily provide while contacting us
We only request information that is reasonably necessary to respond to your enquiry or provide the requested service.
2. How We Use Your Information
The information you provide may be used to:
Respond to your service enquiry
Provide crane or towing assistance
Understand your vehicle recovery requirements
Contact you regarding your requested service
Coordinate service location and vehicle details
Improve our website and customer experience
Maintain business and service records
We do not use your information for purposes unrelated to your enquiry unless permitted or required by applicable law.
3. Phone & WhatsApp Enquiries
If you contact us by phone or WhatsApp, the information you share may be used to understand your requirement and coordinate the requested crane, towing or recovery service.
WhatsApp and telecommunications services are operated by third-party providers and are subject to their own privacy policies and terms.
4. Website Information
Our website may automatically receive limited technical information when you visit, such as:
IP address
Browser type
Device information
Pages visited
General usage information
This information may be used for website security, performance monitoring and improving the website.
5. Cookies
Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as:
Google Maps
Google Analytics
Google advertising or measurement services
WhatsApp
Hosting and website service providers
These third parties may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of the respective services when using their features.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information when reasonably necessary to:
Provide the requested service
Coordinate towing or crane assistance
Work with service providers supporting our business
Comply with legal or regulatory requirements
Protect our rights, customers or website
8. Data Security
We take reasonable measures to protect the information provided to us from unauthorized access, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve enquiries or comply with applicable legal requirements.
10. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.
We recommend checking the privacy policies of third-party websites before providing them with personal information.
11. Children's Privacy
Our website is intended for general users seeking crane, towing and vehicle recovery services. We do not knowingly collect personal information from children for any specific purpose.
12. Your Privacy Choices
You may contact us regarding personal information you have provided to us and request appropriate clarification, correction or deletion where applicable and legally permissible.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Crane & Towing Service Jaipur
Address:
1/237, Sector 1, Vidhyadhar Nagar, Jaipur, Rajasthan
Phone:
+91 98297 06559
Email:
Please use the official business email address listed on our website.
By using our website or contacting us for our services, you acknowledge that you have read and understood this Privacy Policy.